Customer Service
Returns & Exchanges
If your fit isn't right, our exchange process explains the steps and eligibility clearly.
7-Day Window
Exchange any unworn item within 7 days of delivery.
Doorstep Pickup
Reverse courier pickup available across all major cities.
Quality Check
100% replacement guarantee for defective items.
Easy Exchange
Instant WhatsApp support to handle size swaps.
How To Initiate An Exchange
Step 01
Contact Support
Message our WhatsApp team with your Order ID and the new size or replacement item you require.
Step 02
Courier Pickup
Pack the unworn garment with original tags intact. Our courier partner will collect the package from your address.
Step 03
Dispatch & Deliver
Upon quality inspection at our warehouse, your replacement item will be dispatched immediately.
Eligible For Return
- Items with original tags, labels, and packaging intact.
- Garments that are unworn, unwashed, and undamaged.
- Size adjustments or fit exchanges within 7 days of delivery.
- Defective or incorrectly delivered items (Free replacement).
Non-Returnable Items
- Unstitched fabrics that have been cut, altered, or tailored.
- Items purchased during final clearance archive sales.
- Products damaged due to improper washing or wear.
- Exchange requests submitted after the 7-day period.
Need Help With An Exchange?
Contact our WhatsApp support team for help with an eligible exchange request.